contact

Need help?Get in touch.

Have a question, need support or want to work with us? Join our Discord server or use one of the email addresses below.

help & community

Our Discord server

  • Get help from our team and community
  • Follow updates and announcements
  • Share feedback and suggest features
Join our Discord
email contacts

Contact us by email.

Choose the address that matches your question. We usually reply within one to two business days.

General support

Get help with your account, listings, votes, payouts or technical issues.

[email protected]

Send email

Advertising & partnerships

Contact us about advertising, sponsorships or partnerships. You can also create a campaign on our advertising page.

[email protected]

Security & privacy

Report a security vulnerability or raise a privacy concern.

[email protected]

Send email

Report content

Report spam, scams, abuse or listings that violate our guidelines. Include relevant links and screenshots.

[email protected]

Send email

Using our Node.js SDK?

Report SDK bugs, suggest features or contribute code on GitHub.

View on GitHub
before you write

Common questions.

How often can people vote?

Each person can vote for a bot or server once every 12 hours.

Documentation

When do I get paid?

Claim your earnings from your dashboard once you reach $5, then request a PayPal payout.

Revenue guide

How do I get verified?

Apply through your bot or server dashboard. Our team reviews each application for quality and activity.

Dashboard

How do I report a problem?

Include your bot or server ID, what happened, what you expected and a screenshot.

Submit a request

Thanks for helping us make Rank.top better.

~ the Rank.top team